TECH OFFER

A Smart Robotic System for Managing Store Operations

TECHNOLOGY OVERVIEW

The present invention relates to a system and method for a smart service robot for managing store operation in a human-robot interaction environment. The robotic system manages the store operation and interaction with customers in human-robot environments, interaction in particularly related to a smart service robotic system for advertising the store offers, product and services information outside the store for attracting customers, manages customer requirement and needs, placing orders, entertains them inside the store, and taking feedback, keeping records of customer specific interactions, processes historical data and provide recommendation to customers for enhancing the store sale.

Mega - Trends

SMART Cities and SMART Infrastructure, Innovative Technologies of the Future, Information and Communication Technologies

Technology Readiness Level (TRL)

TRL 4

Patent Number

MY-185316-A

Get the technology fact sheet here:

Contact person for this offer:

ChM Dr. Lee Ching Shya, PhD (Dual), RTTP

Technology Transfer Manager

Email: leecs@um.edu.my

Tel: +603-7967-7351/ 013-2250151

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